Wednesday, October 28, 4: Monday, November 23, 4: I hope I am posting my question where it belongs. So what more you gonna do??? My backed up Verisoft profile is thus useless, losing all my passwords. Last weekend I Installed the RTM on my notebook hp txz and everything is working OK except for the finger print reader Authentec AES , there were some problems with the Vista drivers but the beta driver provided by Authentec solved the problems.

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After updating motherboard drivers everything worked fine. This worked out well for me. The place to find device driver updates.

They won’t know until you tell them! Recently a newer OS update to Windows 7 32bit professional made this device unusable again! The fingerprint reader drivers installed with Windows 7. Well, Thursday I sent an email to Authentec asking for help The newest version of TrueSuite is designed to be compatible with AuthenTec sensors only.

Why haven’t you contacted Authentec Support and asked them about updated drivers? If I can’t find anything useful, I will try my own solution again, it’s just a lot of time to restart the computer so many times: Don’t know about you but my laptop wwindows just 2 years old and for them not to provide support for Win 7 is just beyond belief.


At AuthenTec, we are committed to delivering superior support services. Saturday, October 3, 1: From what is stated on AuthenTec’s website thay may provide the updated drivers to the vendor, HP in this case. So what more you gonna do???

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I have exactly the same promblem as you but with a Lenovo N though the fingerprint sensor is the same. Could you please tell me what must I do to fix the problem. Then tell HP exactly how you feel since they are responsivle for the hardware they sell! Check the Toshiba download site and Toshiba support forums for updated drivers and software.

To support our winxows current and potential customers and solution providers, AuthenTec has established a global team of experts who can provide you with the assistance you need. Marked as answer by RolandoRamirez Tuesday, October 27, 2: Not an IT pro? Hi Rolando I have a similar problem as you. Since installing Vista, I am unable to setup the fingerprint feature; it keeps locking up each time I click on the icon.


You might also mention the UPEK has already done this.

Fingerprint issue – HP Support Community –

Microsoft is not responsible for HP hardware! Monday, November 23, Windows 7 IT Pro. Tuesday, November 24, 4: On this particular issue, you saw that Rolando contacted Authentec – without result! My fingerprint scanner AESl for studio laptop finally works!!!!

By continuing to browse this site, you agree to this use. Office Office Exchange Server. Friday, January 15, Like I said, I’m just trying everywhere I can to find a solution and while I take your point, you can see for yourself that many issues disussed in this forum are about 3rd party software by users who are frustrated by lack of support from their respective PC manufacturer.

Thursday, January aew2501/aes2810, 9: