If gears are missing or broken, continue to Solution four. Spring Compression – Compression spring – on pulley wedge, for carriage belt tension. Please verify your product is powered on and connected, then try again in a few minutes. See your browser’s documentation for specific instructions. Sensor Spot – Spot sensor assembly is attached to the carriage assembly. See your browser’s documentation for specific instructions. When one of the solutions resolves the issue, there is no need to continue troubleshooting.

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HP Officejet 6500 Wireless All-in-One Printer – E709q Troubleshooting

When the product scans, copies, or faxes the page, raise the scanner lid, remove the page, and then load another page on the scanner glass. Deflector – Paper deflector – guides paper out of dispose assembly – through the internal paper path cover.

The serial number provided does not match the previously selected product. HP encountered an error while trying to scan your product. PC Board DC – Internal power supply board – power cable plugs on this assembly, remove covers to install pc board. This page requires Javascript. Power Cord – AC power cord – Two conductor, 0.


Service station absorber sponge – soaks up used ink during cartridge cleaning. Repair Service – Ship your product to us for a small diagnostic fee; and a professional service job.

Print Mechanism – Print mechanism assembly – complete mechanism with carriage movement, paper picking and service station – does officejett include covers, printer base, print heads, ink cartridges, or any consumables. Rotate the ADF rollers and gears to make sure that they turn easily and do not stick. If gears are missing or broken, continue to Solution four.

This product was designated to be returned to HP. Keep fluids away from the interior of the product and the control panel. This tool applies to Microsoft Windows PC’s only. Select from the products you own. Location of the ADF rollers and separator pad. Any warranty support needed would be completed by the reseller that sold the product.

Thus, the warranty has been removed from this product. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Speaker – Speaker assembly – includes speaker cable.

HP Officejet Wireless All-in-One Printer – Eq Product Information | HP® Customer Support

The ADF does not accept photo paper or carbon paper. The serial number provided does not match the previously selected product. Reload the original document print side up in the document feeder tray. PC Board – Ink cartridge carriage assembly pc board – includes carriage pc board only.


Sensor Open – Door sensor assembly – open door sensor. We are unable to determine your warranty status for the product and serial number provided.

Drive Assy ADF – Media chassis assembly paper drive – moves paper from ADF assembly to scanner assembly – includes media chassis, rollers, gears, flag, sensor, deflector, cable, springs. If the product is not already off, press the Power button to turn off the product, and disconnect the power cord from the product.

This product cannot be identified by Serial Number alone. This includes the ADF automatic document feeder for this unit. Works as sled filters. Learn more about HP’s privacy policy. HP has scanned your product but currently has no suggestions for driver updates. Extended warranty option is available.