Check the default device listed in playback devices. Message 7 of Thank you, my laptop information is below. I checked if any updates were down loaded nothing checked for drive updats on the computer and on line all drivers are up to date. Message 9 of

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I have like you look at everything even have my computer instructor looked at it. I have refreshed my compter rolled back rebotted and everything Icould do. I am having the same problem. For one this HP is a piece of crud. All forum topics Previous Topic Next Topic. Check the latest driver version on your notebook’s audio driver page.

Drivers for HP pavilion ze4900 (PM033UA#ABA) notebooks sound cards

Went through all tests and diagnostics still no sound. I’ve looked at multiple posts about this. If you are still in warranty, please call technical support at At this point you have completed all troubleshooting that can be done to resolve the issue. I worked on behalf of HP. The next day I went to the lecture and the computer had no volume. Message 10 of I was doing some online school work I pauses the lecture and walked away for a few minutes came back and just put the computer in sleep mode.


Great job trying some steps on your own. Hello e6ssggladu, I’m sorry to hear that you are having issues ssound the sound, as well as the mute button on soumd computer. If you have a question, please create a new topic by clicking here. If you were using an external speaker device previously, the default device may have changed without you knowing. Also, so that I am able to provide specific steps for your computer. Next I went to settings and seen nothing has changed.

Volume keys on HP Pavilion ze series notebook Windows XP – HP Support Community –

I have included the following document, ‘ Guide to finding your model number ‘. I would like to know, the full model number of your computer. I would like to confirm the steps that you have taken for the refreshed your computer, rolled back, and rebooted.

I work for HP.

Message 1 of Now the sound doesnt work. I’ll never buy another touch screen especially hp again. Message 7 of Message 5 of This is the best way to find out if any recent updates were made.


It is an easy first step. So I am stuck I brought this computer so I could do this school work. I will look for your reply. Please let me know the results.

Hi e6ssggladu, Thank you for the information, and excellent job with all the troubleshooting. I went to audio and tested it. I was using my laptop last night watching a live stream online I went to bed, woke up and packed my stuff up to leave campus, by the time I got home, around an hour or so, I start my laptop up and my audio is no longer working.